Help Center

Shipping destinations:

• We ship both locally and worldwide.

Shipping times:

• Local orders take 5-10 business days to be delivered to you and we ship within 2 business days.
• International orders take 5-10 business days to be delivered via DHL Express, FedEx, UPS, Royal Mail, US Postal Service, Post NL or Blue Dart and we ship within same 2 business days.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Orders over £100 will have free shipping.
• Orders under £100 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. 

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal. 

Q- Where can customers track their orders?

A- Orders can be tracked through specific order numbers on our tracking page. We will send your unique tracking number once order has been confirmed and shipped.

Q- Is it possible to change the order and how it can be done?

A- Yes you can within 1 day of order- Just email support@dominionstorehouse.com.

Q- If customer received only part of the whole order, what should be done?

A- That shouldn't happen. But in the unlikely event that happens, Please contact our support team (support@dominionstorehouse.com).

Q- Are there any available discounts for loyal customer? 

A- We have plenty of promotions always on offer. Once you are a registered Dominion storehouse member (by email), we will send you our unique discount codes when available.

Q- When is the next promotion?

A- Again, our marketing team will communicate our current promotional offers with all our customers with a registered account. You can always email our team to find out our next promotional dates.

Privacy policy

Q- How can an order be cancelled? 

A- Please refer to our Returns and Refunds help board.

Q- If an order is shipped, separately will there be double shipping charge? 

A- No! once you pay for the full product, there should not be any additional shipping costs.

Q- What are the Customs fees and/or taxes for international orders?

A- This is totally dependant on each country's regulations. Please see our International Taxes help board for more information.

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

1. If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
2. Timing: We know our product quality may sound too good to be true, This is why we offer a 30-days Return & Exchange Policy, since the day your item is delivered to your preferred address.
3. To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
4. For returns, please email support@dominionstorehouse.com with the subject '30-Days Returns' and include your order number, name and the reason for the return.
5. Dominion Storehouse Representative will provide customer with instructions where to send returned goods. We strongly advise cutomers to get proof of postage and tracking when returning goods to avoid "lost packages" situations.
6. Please note that customers are responsible for shipping costs of returned items.
7. When returned item is received and inspected, you will receive a confirmation email, notifying you about the status of the refund.
8. If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 2 business days.

Our support team is always happy to guide you at any step!

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

• The customs value is made up of:
• the price paid for the goods,
• the insurance cost,
• the shipping cost.

Basic Use-

1. Remove journal form original packaging.
2. Charge journal power bank using the USB cable to any power adaptor till it's fully charged.
3. Start writing down your best ideas/plans

Cloud Pen-

1. Ensure A.I. Cloud Pen is fully charged
2. Download "MasterBen" app on Apple or Android Store (Alternatively, follow link-
   Android- https://masterben.cn/android-test/)
3. Create Your Personalised Account
4. Sync app with your Unique journal
5. Create and Backup your best ideas

USB Stick- 

1. USB can be found in the journal fastener

Phone Charger-

1. Connect any charger interface (I-phone, Type C, Android) directly to your phone. Make sure cable is connected to power supply of your unique notebook.

Wireless Charge (Journals with wireless charge function)-

1. If your phone has the wireless charge function, just place phone on top of the wireless charge insignia (located on the front of the notebook) and let the notebook do the rest.

What Are The Hidden Steps Of Successful Goal Setting?

•  A Harvard Business Study found out the following related to goal-setting:
  
  
• 83% of respondents had no goals.
  
  
• 14% of respondents had plans but didn't write them down. However, the study illustrated that this specific group was ten times more likely to succeed than those without any goals.
  
  
• 3% of respondents had written down their goals. This group were three times more likely to succeed than the group who had 'just' some plan in mind.
  
  
• The research results stated that the most effective method of being efficient and achieving your goals is to define your goals and then write them down.

In support, another study from the Dominican University of California adopted a slightly different stance. They divided participants into five groups.

• The 1st  group had to think about their goals, and rate them according to various factors but not write them down. Results Showed- The 1st group achieved a 43% overall success rate or made some minimal steps to attaining their goals.
  
  
• The 2nd group did the same as the 1st, but this group wrote the goals down.
  
  
• The 3rd group did the same as the 2nd but also wrote their action plan down.
  
  
• The 4th group did all of that, and also shared their action commitments with a close friend/Mentor.
  
  
• The 5th and final group mimicked the previous group, but uniquely, sent their friends frequent updates on their progress (Accountability). Results showed- The 5th group had the highest success rate, at 76%.

 Increase your chances and have a better edge over the 76% with Your Unique Dominion Vision Journal.  At Dominion Storehouse, "Be Empowered To Become".

Further details of the study can be found on Harvard Business School "Goal setting".